ETHICS AND CONDUCT

Competition and Consumer Act Awareness - Updated 2018

Price: $50.00 (Incl. GST)

Course Overview

This course provides an overview of the Competition and Consumer Act 2010 and how it relates to everyday business operations and dealings with customers, suppliers, competitors and other third parties. It is aimed at increasing employees' awareness of prohibited or restricted practices, as well as ensuring their compliance to lawful business conduct.

 

Key Content

  • The objectives of the Competition and Consumer Act 2010.
  • Organisation and employee responsibilities.
  • Restricted trade practices.
  • Australian Consumer Law (ACL).
  • Consequences of a breach the Act.
  • Regulatory bodies including the Australian Competition and Consumer Commission (ACCC).
  • Legal defences.

Learning Outcomes

At the completion of this course, learners should be able to:

  • Explain the objectives of the Competition and Consumer Act 2010.
  • Explain their responsibilities in regards to the Act.
  • Describe the consequences of breaching the Act.
  • Explain restrictive trade practices and describe prohibited anti-competitive conduct.
  • Discuss responsibilities under Australian Consumer Law.
  • List examples of prohibited practices when dealing with consumers.
  • Appreciate the importance of good record keeping in mounting a legal defence to a complaint under the Act.