Records Management

Course Overview

Records are an important source of knowledge and need to be managed effectively in order to improve both the efficiency and effectiveness of the organisation, and enable it to meet legal, financial and accountability obligations.

This course is aimed at developing awareness and applied understanding in all staff who are responsible for the creation, capture, protection and appropriate disposal of records. It introduces learners to the fundamentals of records management, with the aim of developing an understanding of the nature, importance, purpose and characteristics of records, records management and records management systems.

Key Content

• Australian Standard (AS ISO 15489): Records Management;
• The importance of records;
• Characteristics of good records;
• Records management systems;
• Creating records and the different types of records (e.g. hard copy and electronic);
• Deciding what should or should not be captured;
• Classifying records and providing appropriate access to records;
• Security safeguards;
• Disposing of records.

Learning Outcomes

At the completion of this course, learners should be able to:

• Explain what records are and why they are important;
• Outline the benefits of good records management practice;
• Describe the Australian Standards and other State or Territory specific legislation and governing bodies that govern records management;
• Articulate their responsibilities in fulfilling the different aspects of records management.